Fraud Followup 12: 11: 13

Three weeks after faxing information to a fax number that was provided to me by the Wells Fargo Bank Fraud Investigator (VJ) who is assigned to my claim, I contacted Wells Fargo to find out why I had not heard from them, and I was told by the person who dictated the fax number to me (VJ), that she had not received the fax, which was sent from the Studio City, CA Wells Fargo Branch office. Odd that WFB (VJ) would request information from me and then not follow up with me when she did not receive it. After demanding that VJ put someone on the phone who did not have such a thick accent, so I could understand what I was being told, VJ transferred me to someone’s answering machine. (VJ needs to get a new job). After calling back, I was transferred to “Liz”. During the phone call with Liz, she informed me that the fax number that VJ had given me, was not their fax number, and now copies of my Driver’s License and Social Security Card are in the hands of an unknown party.  After agreeing to fax the information to WFB again, I  asked “Liz” to please call me with confirmation that she had received the fax. After month upon month of dealing with WFB on this fraud, the phone number that Wells Fargo had on file for me, wasn’t even my phone number. After confirming the fax number that Liz gave me, more than several times, and providing my correct phone numbers, Liz agreed to contact me once she received the fax.  The fax was sent on 12/11/13 at 4:57 PM PST.  As of the time of this posting 12/11/13 @ 10:28 PM. I wonder what excuse Wells Fargo will come up with next, to delay taking responsibility for this fraud?  We’ll see.